Legal

Privacy Policy

Last updated: February 20, 2026

1. Introduction

SkySMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS API platform and related services.

2. Information We Collect

Personal Information

  • Name and email address when you create an account
  • Payment information when you purchase credits or subscriptions
  • Phone numbers you send messages to (for service delivery)
  • API usage data and logs

Automatically Collected Information

  • IP address and device information
  • Browser type and operating system
  • Usage patterns and API call statistics

3. How We Use Your Information

We use the collected information to:

  • Provide and maintain our SMS API services
  • Process transactions and send related notifications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage to improve our services
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. SMS message logs are retained for 90 days for delivery verification purposes. You may request deletion of your data at any time.

5. Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Services

We may use third-party services for payment processing and analytics. These services have their own privacy policies governing the use of your information.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Opt out of marketing communications

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at smsapi@skysms.skyio.site.